Privacy Policy

1. Personal information we collect

Through the website inquiry form (/contact), we may collect:

• Required: name, email, check-in date, check-out date
• Optional: phone number, number of guests, room type, message

2. Purpose of collection and use

We use personal information only for:

• Receiving and responding to booking or stay inquiries
• Confirming stay dates and providing room guidance
• Customer support related to the inquiry

3. Retention period

In principle, we destroy personal information without delay after completing the response.

Where retention is required by law, we keep it for that period. If a booking is confirmed, we may retain it for up to 3 years for complaint or dispute handling.

4. Destruction procedure

When the retention period expires or the purpose is achieved, we destroy the data without delay.

Electronic files are deleted so they cannot reasonably be restored; paper records are shredded or incinerated.

5. Provision to third parties

We do not provide personal information to third parties except as required by law or with your consent.

6. Outsourcing

We may use email delivery services (e.g., FormSubmit, Resend) to forward inquiries. We take reasonable steps so outsourced processing remains secure.

7. Your rights

You may request access, correction, deletion, or suspension of processing at any time via the contact below.

8. Contact

Privacy inquiries: hotelamy.kr@gmail.com

Phone: 032-724-9879

Address: 10, Bupyeongmunhwa-ro 72beon-gil, Bupyeong-gu, Incheon (Hotel AMY)

9. Changes to this policy

If we revise this policy, we will post the updated version and effective date on the website.