Hotel AMY

Check-in guide

Self check-in by lobby kiosk — follow these steps

Hotel AMY uses a 24-hour lobby kiosk. ID verification is by holding your ID/passport up to the screen camera — not inserting it into a slot. Keep this page handy; open the full kiosk guide for screen photos.

When you arrive

  1. 01

    Reach the lobby

    10 Bupyeongmunhwa-ro 72beon-gil. About 7 minutes on foot from Bupyeong Station (≈2 min from underground mall exit 28).

  2. 02

    Check in at the kiosk

    Look up your booking by guest name, QR, or reservation number, then hold your passport/ID up to the screen camera. Check-in opens at 16:00.

  3. 03

    Collect your key

    Take your key card and receipt, then use the stairs to your room. (No elevator)

  4. 04

    Need help?

    Korean guests can also use Kakao Channel.

First time using the kiosk?

Tap Check-in → look up booking → confirm room → hold ID/passport up to the camera → get key & receipt.

Valid ID is required for all guests at check-in. International guests need a passport; domestic guests need an accepted photo ID.

Minors may stay only when accompanied by a parent or legal guardian.

Open detailed kiosk guide

Wi-Fi

Free Wi-Fi in all rooms. Password is on the room card or kiosk receipt.

Hours

Check-in 16:00 / Check-out 11:00

Kiosk available 24 hours.

Bring these

  • ✓Exact name used at booking
  • ✓Booking QR or reservation number
  • ✓Passport or ID (hold up to the camera)
  • ✓Arrive after 16:00 when possible

FAQ

Can I check in in English?

Yes — choose language on the kiosk. Share this /checkin page in your booking message so guests are ready before arrival.

Name not found?

Enter the spelling used at booking, or try the QR/booking-number tab. If it still fails, please use the contact form.

Where do I insert my ID?

You don’t insert it. Hold your ID or passport in front of the screen camera until recognition finishes.

Parking?

Mechanical garage across the street — free for SUV and smaller, large vehicles charged. Register via the QR next to the lobby kiosk.

Please read before booking

No elevator (floors 1–4)

Hotel AMY has no elevator. Stairs only. If you have heavy luggage or limited mobility, please request a lower-floor room.

ID / passport required

All guests must verify ID at check-in. Domestic guests: resident registration card, driver's license, etc. International guests: passport, held up to the kiosk camera.

Minors — guardian required

Minors may stay only when accompanied by a parent or legal guardian. Check-in may be refused for bookings with unaccompanied minors only.

Need help?

If you have trouble with the kiosk, key, or booking lookup, call 032-724-9879 or use the contact form. We also reply on Airbnb messages.

032-724-9879BookContact